Common Problem

  • Q.

    Can we have our brand on the box?

    A.

    Yes, but it will have extra charges according to the color of your LOGO or design.

  • Q.

    Can we have our cutom box?

    A.

    Yes, one time extra cost according to the color of your box.

  • Q.

    Can we have your samples?

    A.

    Yes, samples are free of charge, but the freight will be o your account.

  • Q.

    Can you handle the shipment for us?

    A.

    Yes, we will be willing to do anything for you as long as we can.

Buy & Pay

  • Q.

    What are your packing ways?

    A.

    In bags or boxes And of course, you could customize the packing way.

  • Q.

    What is your terms of payment?

    A.

    T/T,L/C,D/A,D/P and so on.

  • Q.

    Can you arrange production according to samples?

    A.

    Yes, we can produce by your samples or technical drawings.

  • Q.

    What is your sample policy?

    A.

    If the quantity is small,the samples will be free,but the customers have to pay the courier cost.

Freight

  • Q.

    What is your terms of delivery?

    A.

    EXW, FOB, CFR, CIF, DDU and so on.

  • Q.

    How about your delivery time?

    A.

    Normally, it will take 30 to 60 days after receiving the deposit The specific delivery time depends on the items and the quantity of your order.

  • Q.

    Do you test all your goods before delivery?

    A.

    Yes, we have 100% test before delivery.

  • Q.

    How do you make our business long-term and good relationship?

    A.

    We keep good quality and competitive price to ensure our customers benefit ; and we respect every customer as our friend and we sincerely do business and make friends with them.

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